TRUSTED ZOHO CRM PARTNER
Helping you Work Smarter
We are a certified Zoho Partner in New Zealand. We specialise in Zoho products, providing CRM implementation, integration, custom solutions and support.
Trusted by New Zealand Businesses
CERTIFIED ZOHO PARTNER AND XERO DEVELOPER
Zoho Advanced Partner Australia & New Zealand
A1CRM is an Australia and New Zealand CRM consultancy. We offer CRM consultation, implementation and integration services to increase productivity and customer engagement for businesses. We are the Advanced Partner of Zoho, the world’s favorite CRM.
- Accessible - Locally Available
- Expertise and Experience
- Efficiency and Speed
- Custom Solutions
- Training & Support
- Integration with other systems
- Scalability
- ROI Maximisation
SERVICES
What We Do
We help businesses achieve productivity, deliver better customer experiences and so much more.
Business Process Strategy
We understand that every business is unique, which is why we take a personalised approach to recommend the ideal CRM tools and strategies that align with your specific goals and requirements.
Our seasoned consultants work closely with you to gain a deep understanding of your business. Leveraging our extensive industry knowledge and expertise, we identify the most suitable CRM solutions and tools that will drive success for your organisation.
CRM Implementation
Transform your business operations and elevate your customer relationships with our comprehensive CRM implementation service.
From initial configuration to data migration and system automation, we handle every aspect of the implementation process with precision and expertise. We work closely with you to understand your business goals, processes, and requirements, customising the CRM solution to align perfectly with your objectives.
Integrations
Whether you're integrating with popular third-party tools like Xero or Mailchimp, or building custom integrations with proprietary systems, we have the technical expertise and experience to make it happen.
With our expertise in API integrations, we ensure that all systems communicate seamlessly, allowing for smooth data flow and real-time synchronization.
Training & Support
Empower your team with the knowledge and skills they need to maximise the potential of your CRM system. From basic functionality to advanced features, we provide hands-on guidance to ensure your team can harness the power of the CRM to enhance productivity and drive results.
Our support team is ready to assist with any technical difficulties or challenges you may encounter.
WHY YOU NEED ZOHO CRM?
Zoho CRM for every Business
Boost Sales
With Zoho CRM, you can identify, nurture, and follow up on quality leads. This means that you don’t waste time and resources on a prospect that probably won’t become a customer.
Efficient Business Process
Help your team stay productive by defining and building efficient processes for your business. Zoho CRM can help you ensure that standards are followed while processes are executed.
Strategic Decision Making
Zoho CRM gives your decision makers accurate data from across your organization using analytics and reports so they can react to market trends with better decisions.
Data Security and Compliance
You can rest assured that your customer data is safe in Zoho CRM data centers, safeguarded by top-of-the-line physical and digital security mechanisms.
Mobile Accessibility
Zoho CRM mobile ensures that your team has access to important CRM data, no matter where they are. A sales rep in the field can pull up information about nearby customers or drop by for a meeting on the go.
Better Customer Satisfaction
Zoho CRM arms your team with all the historical data of a customer, as well as information regarding similar issues faced by others which helps your team resolve customer inquiries quickly, ensuring they leave satisfied.
PROJECTS WE'VE DONE
Our Work
We love customising Zoho CRM for unique business scenarios and use cases. Learn about the custom solutions we implemented for our customers.
APPS WE'VE INTEGRATED
Integrations
We can integrate Zoho CRM with other applications and services you use every day. Check out some of the apps we have already integrated with Zoho CRM.
latest news
What's New?
Your go-to destination for insightful articles, industry trends, and expert perspectives on CRM, Technology, Zoho and Digital Transformation.
CLIENT REVIEWS
What Our Clients Have To Say
Want to hear what they have to say about us? Browse real customer reviews to find out.
FAQs
Ask Us Anything
CRM, or Customer Relationship Management, is a technology for managing a company’s relationships and interactions with potential and current customers. It helps improve profitability, streamline processes, and enhance customer relationships.
With the competitive business landscape in New Zealand, CRM systems help businesses stay ahead by providing insights, automating tasks, and ensuring consistent customer interactions.
There are several global CRM platforms like Salesforce, HubSpot, Microsoft Dynamics and Zoho CRM that are popular in New Zealand. However, Zoho CRM outshines the competition any day of the week at a price point that will leave you grinning. How? For more than 25 years, Zoho has been bootstrapped and profitable. Zoho save a great deal of money by politely declining to engage in high stakes marketing (and that might be one reason why we’ve flown under the radar for so long). Zoho ensure that the budget they save in marketing their products, is passed on to you, the customer. This means that you get to enjoy an unbeatable value with Zoho CRM, while getting undeniable ROI.
Implementing a CRM system depends on the complexity of your business use case. The cost can range from $3000 for basic implementation to $30,000 full business implementation. The next step is to contact a CRM specialist like A1CRM for a free assessment. We can provide a more detailed assessment of your business needs and help you determine the best way to get the most of your CRM implementation.
Yes, many global CRM providers have local representatives or partners in New Zealand. For instance, A1CRM is one of the Zoho Advanced Partners in Australia and New Zealand. A1CRM is a local CRM consultancy that specialise in CRM implementation, integration and support.
Modern CRM systems can often integrate with other tools, including accounting software like Xero, e-commerce platforms, and marketing automation tools.
Aside from being CRM experts, A1CRM is an official development partner of Xero. We specialise in integrating industry-leading systems like Zoho CRM with Xero and MYOB. We have also integrated Zoho CRM with Core Logic, NZX, Windcave, Stripe, Microsoft, Zoom and so much more. Click here to find out more about the integrations we’ve done.
While the exact ROI can vary, many businesses report improved sales, better customer retention, and streamlined operations after implementing a CRM system.
With Zoho CRM, customers experienced:
- 300% improvement in lead conversion rates
- 41% revenue increase per sales person
- 27% improvement in customer retention
- 24% shorter sales cycles
Yes, many CRM systems offer mobile apps or remote access features that are perfect for businesses with field workers or remote teams. If you have a sales team in the field, it’s important to ensure that they have access to customer data at all times. Zoho CRM allows them to stay on the move, close deals more effectively, and keep everyone in the loop.
Are you ready to transform your business?
Our team of Zoho CRM experts is ready to guide you through every step of the CRM implementation process, ensuring a seamless transition and maximum ROI for your business
